Privacy Policy

Last updated 9/13/2026

DivineCrystals666 ("we," "us," or "our") operates https://www.divinecrystals666.com (the "Site"), including our online store selling crystals, healing incense, books, consultancy sessions, and seminars. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, make a purchase, or register for a seminar.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a) Information You Provide to Us

Contact details: name, email address, phone number, shipping and billing address
Account information: username and password, if you create an account
Payment information: processed securely by our third-party payment processor (e.g., Wix Payments, PayPal, Stripe) — we do not store full credit card numbers on our own servers
Order details: items purchased, seminar registrations, order history
Communications: messages you send us via email, contact forms, or live chat
Content you submit: reviews, testimonials, or comments

b) Information Collected Automatically

Device and usage data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages
Location data: general location inferred from IP address
Cookies and tracking technologies (see Section 4 below)

c) Information from Third Parties

Payment confirmation data from payment processors
Shipping and delivery status from shipping carriers
Analytics data from tools such as Wix Analytics or Google Analytics

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders and seminar registrations
Communicate with you about your orders, bookings, and inquiries
Send marketing emails or promotions (only where you have opted in, and you may unsubscribe at any time)
Improve our Site, products, and customer experience
Detect and prevent fraud, abuse, or security issues
Comply with legal obligations, including tax and accounting requirements

Legal Basis for Processing (EEA/UK Visitors) Where applicable under the GDPR, we process your personal data on the following legal bases: performance of a contract (fulfilling your order), your consent (e.g., marketing emails), legitimate interests (improving our services, fraud prevention), and compliance with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share it with:

Service providers: payment processors, shipping carriers, email marketing platforms, and website hosting (e.g., Wix), solely to help us operate our business
Legal and compliance purposes: if required by law, regulation, subpoena, or government request, or to protect our rights, property, or safety
Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

We require third parties who process personal data on our behalf to protect it consistent with this policy.

4. Cookies & Tracking Technologies

We use cookies and similar technologies (such as web beacons and pixels) to:

Keep items in your shopping cart
Remember your preferences and login state
Analyze site traffic and usage patterns
Deliver relevant advertising (if applicable)

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Site, such as the ability to complete a purchase.

If our Site displays a cookie consent banner (common for EEA/UK visitors), your choices there will govern non-essential cookie use.

5. Data Retention

We retain personal information for as long as necessary to:

Fulfill the purposes described in this policy
Comply with legal, tax, and accounting obligations
Resolve disputes and enforce our agreements

When no longer needed, we securely delete or anonymize your information.

6. Your Privacy Rights

For Users in the EEA/UK (GDPR) You have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict certain processing; request data portability; and withdraw consent at any time (where processing is based on consent). To exercise these rights, contact us at [insert contact email].

For California Residents (CCPA/CPRA) You have the right to: know what personal information we collect, use, and disclose; request deletion of your personal information; opt out of the "sale" or "sharing" of personal information (we do not sell personal information); and not be discriminated against for exercising your privacy rights. To exercise these rights, contact us at divinecrystals666@gmail.com.

For All Users You may also: unsubscribe from marketing emails using the link in any email we send; request that we close your account and delete your data, subject to legal retention requirements.

We will respond to verified requests within the timeframe required by applicable law (typically 30–45 days).

7. Children's Privacy

Our Site and seminars are not directed to children under 13 (or 16, where applicable under GDPR), and we do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly. If you believe a child has provided us personal information, contact us at divinecrystals666@gmail.com.

8. International Data Transfers

If you access our Site from outside the United States, your information may be transferred to, stored, and processed in a country different from your own. Where required, we take steps to ensure such transfers comply with applicable data protection laws (e.g., Standard Contractual Clauses for EEA/UK transfers).

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information, including secure payment processing through our third-party providers. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our Site may contain links to third-party websites (e.g., social media). We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies.

11. Do Not Track

Some browsers offer a "Do Not Track" (DNT) signal. Our Site does not currently respond to DNT signals, as there is no industry-standard approach to honoring them.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the most recent changes. Continued use of the Site after changes take effect constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or requests regarding this Privacy Policy or your personal information, contact us at:

Email: divinecrystals666@gmail.com
Business name: DivineCrystals666